Ahmedabad is the first to launch ‘talking’ ATM and this is for visually impaired. The Union Bank of India is the one of its kind to offer this ATM to the visually challenged.
The Union Bank building foundation stone in Mumbai was laid by Mahatma Gandhi. It is of great pride that the first ATM accessible to visually impaired is been launched in the Janma and Karmabhumi of Gandhi, the state of Gujarat said the Managing Director D Sarkar on the ATM inauguration at the (BPA) Blind People’s Association.
The BPA users need to plug into the ATM a headphone and the machine will guide them to operate further as it has a unique voice interface. This ATM is also useful to wheelchair bound people.
The visually impaired can use it to the fullest capacity. This started in mid-March and is now supposed to be accessible nationwide. But, many ATMs do not comply with these new rules of updating.
Voice technology, Braille and headset plugs are required, while many older machines are ready to meet the standards. The ATM specialists say it is tough for ATMs to have software and hardware as there are very few vendors.
Advocates for blind in Florida want quick progress, while Dan Hicks, the Florida president of the National Federation of Blind says, ‘There are awful complaints regarding ATMs’.
Vision impaired groups have urged to build features from start as doing it later may be difficult and expensive. The ATM operators also agree conversions are neither cheaper nor faster.
Gujarat Views : 319